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How do you delight MILLIONS of fans without burning out your team? ⚾ MLB™ extended Zoom to its contact center to deliver faster, smarter support while keeping its team efficient. Using Zoom CX with AI Expert Assist, MLB™ can: 🕒 Save 392 supervisor hours per week 📞 Review 50% more calls ⚡ Resolve fan issues faster 💡 Coach agents smarter with real-time insights The result? A contact center with AI support that keeps fans cheering. Now that’s a smart play. 😉 Click the link in comments to learn
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