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9:56
YouTube
Amazon Connect Enablement
A Personalized AI Teammate for Every Agent with Amazon Connect Customer
Every agent deserves a teammate who never forgets a policy, instantly pulls up customer context, and handles the paperwork after every conversation. In this video, see how Amazon Connect Customer Agent Assistance gives every contact center agent a personalized AI teammate that works alongside them in real time. You'll see two scenarios: an ...
898 views
2 months ago
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