Freshworks offers a ready-made, total CRM suite with a robust product line, particularly ideal for solopreneurs and small ...

A great solution for internal IT service desks that adhere to ITIL ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

In today’s fast-paced business environment, professionals across various fields are looking to enhance their skills and stay competitive. Whether you're managing projects, overseeing IT services, or ...

GUEST OPINION: In this digital era, it is impossible to think of a business without technology. Even a small grocery store owner uses technology to carry out the smallest of tasks related to ...

Poor synergy between IT skills and business goals lead to digital transformation failures. ITIL 4 provides a framework to help technologists stay on the same page as the rest of the organisation's ...

Anton Inglese is chief information officer and assistant superintendent for Batavia Public School District 101 in Illinois. Follow him on Twitter at @1nglese and the district at @BPS101. Technology is ...

PORT-AU-PRINCE, Aug 16 (Reuters) - The earthquake that ravaged Haiti, opens new tab on Saturday has revived anger over international aid agencies' response to a devastating quake there 11 years ago, ...

SCHAUMBURG, Ill.--(BUSINESS WIRE)--Enterprises adopting frameworks to create value for their stakeholders often believe that they need to select just one to implement. A new white paper from AXELOS ...