Eligible Amazon Prime members who want to participate in the company's $2.5 billion settlement can still receive money in ...

Eligible Amazon customers can now file a claim the company's $2.5 billion settlement with the Federal Trade Commission.

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

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For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Connecting the dots: A sustained cyber campaign targeting customer devices hosted on Amazon Web Services infrastructure in Western countries has been traced to Sandworm, a hacking group tied to Russia ...

Q: I’ve been an Amazon customer for 20 years, but after changing my phone number, I’m locked out of my account because two-factor authentication (2FA) still uses my old number. Related Articles eBay’s ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon has told Newsweek it is not exploring the possibility of ending its longstanding partnership with the U.S. Postal Service (USPS) as it weighs a dramatic transformation in its Prime delivery ...

Amazon is considering ending its long-standing contract with the United States Postal Service and building out its own competing nationwide delivery network, according to The Washington Post. The ...