"Amazon worker turns the tables on 'Karen' in viral encounter at residential building. You won't believe what happened next! ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

The U.S. Consumer Product Safety Commission (CPSC) recalled several items sold on Amazon due to safety hazards ranging from fire risks to injury concerns. Here’s a look at the products affected, the ...

Holiday shopping events mean one thing for carriers: more freight on the road. Amazon Prime’s Black Friday sale—running from November 20 to December 1—brings a surge in e-commerce volume that ...

After two negative years, Amazon posted impressive outings with this metric in 2023 and 2024. Investors will want to pay attention to how AI-related investments will impact the company’s financials.

Kylie Minogue enters the race for 2025's Official Christmas Number 1 single with brand-new tune XMAS, an Amazon Music Original. The track (pronounced X-M-A-S, btw) is available to stream now ...

Amazon chief executive Andy Jassy’s explanation for why the company is cutting 14,000 employees? Not money. Not even AI, but “culture.” The layoff announcement this week was “not really financially ...

Add Yahoo as a preferred source to see more of our stories on Google. On Monday, October 20, on stage at the Supply Chain Day just before F3, FreightWaves announced the recipients of its prestigious ...

Our live coverage of the massive Amazon Web Services (AWS) cloud services outage has wrapped for the day. Please scroll through the posts below to learn about Monday’s developments. Amazon Monday ...

Thousands of users in the United States reported widespread disruptions on Monday after Amazon Web Services (AWS) suffered outages that affected multiple platforms and applications. The issues, which ...