ESB Networks is advising households and businesses that they are working to resolve an issue which caused some smart meter readings to be processed incorrectly last week.

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Support journalism that digs deeper into topics that matter most to ArkLaTex. Donate today to preserve the quality and integrity of local journalism. TEXARKANA, Texas -- While admitting that a ...

Smart meters typically automatically send readings from homes to energy suppliers, eliminating the need for households to ...

The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

Houston City Council approved an $8.5 million plan Wednesday to replace some of the oldest water meters in the city. KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long ...

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...

Firms only had targets for installing smart meters for customers and many were left with failing devices and poor customer service ...

SAN DIEGO — Faced with scathing complaints over water bills that go back years, the city of San Diego is now undertaking major changes. This includes the way its Public Utilities Department tracks ...

BUFFALO, N.Y. (WKBW) — As concerns over higher bills continue for NYSEG customers with smart meters, National Grid is rolling out similar technology for its customers in Western New York. "It's new, ...

RWA representatives said the new system meant to streamline billing and consumption has instead made the process harder to ...