Bridge virtual meetings with powerful CRM insights. By joining the Zoom Marketplace, we’re making it easier for ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...

At Zoomtopia 2022, Zoom unveiled several new features for the platform like the beta version of Zoom Mail and Calendar, a virtual IQ Coach, a virtual agent, and a hybrid co-working space. Zoom’s ...

Many of us have experienced the small frustrations of Zoom meetings — searching for the unmute button when called upon, dealing with poor video quality, or struggling to share the right document ...

Zoom (ZM) has released Virtual Agent 3.0, which it said has an improved and expanded set of artificial intelligence capabilities to resolve customer issues, seamlessly hand off to human agents, and ...

(TNS) — What’s next for Zoom? Try the possibility of virtual interaction. Pivoting into a more relevant role now that people are willingly and unwillingly heading back to work, Zoom Video ...

SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...