Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.
SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...
The CRM vendor advised ignoring or deleting suspicious emails and said the attacks were not tied to any breach or software ...
The age of direct to consumer is upon us and with it has come rising customer expectations and a need to consistently push to elevate the customer experience (CX). Consequently, the new strategic ...
(Bloomberg) -- Software maker Zendesk Inc agreed to be acquired by a group of buyout firms led by Hellman & Friedman and Permira for about $9.5 billion. The all-cash transaction offers shareholders ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its annual Showcase conference in New York City, customer service ...
SAN FRANCISCO, Oct. 27, 2025 /PRNewswire/ -- Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk ...
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ShinyHunters have breached Grubhub’s chat support system and are demanding a Bitcoin payment to prevent the data from being ...
On January 19, 2023, reports began to surface about a potential Zendesk data breach. While the company has yet to publicly confirm that it was the target of a cyberattack, some of the company’s ...
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