User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

A team of Apple researchers set out to understand what real users expect from AI agents, and how they’d rather interact with them.

When companies come to us for improved user experience (UX), they often start the conversation with their tech and website needs. I always have to stop them. Tech and web development without a good ...

Agent experience (AX) is the new competitive advantage in the era of AI. Learn how B2Ai commerce is transforming marketing and what businesses must optimize now.

ICE’s MSP platform update introduces a new user interface and automation, reducing manual escrow tasks by up to 87%.

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

Brightcove has announced its 2026 product roadmap, outlining a strategy centered on artificial intelligence and platform usability intended to bolster video engagement for media companies and brands.

Product and User Experience Design students work on physical products in the workshop. The new program combines physical and digital elements of user experience. (Katelyn Dayley) BYU’s industrial ...

Think about the last time you ate at a restaurant. What cuisine did it serve? What made you to choose that particular restaurant? What was your first impression as you walked in? Were you asked to ...