When testing the user experience of a new tech product, making the experience as true to “real life” usage for testers as possible is an important part of getting genuinely insightful feedback.

Last month I intentionally wrote an article about a horrific experience working with a developer on a multi-disciplinary project. In doing so, I unintentionally inspired a fierce dialogue with one of ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

The term “user experience” relates to the design of websites and mobile apps. Often referred to as UX, the user experience involves the entire process: the interaction with a product or service that a ...

Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...

Usability testing on friends and family is a good start, but are they really going to give you an honest answer? When it comes to planning usability tests, it remains surprisingly difficult for many ...

Mozilla has launched a usability test plug-in for its open-source Firefox browser, in a bid to make testing and user feedback easier and more attractive. Test Pilot, an add-on for Firefox 3.5, was ...