For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

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The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...