Additional features in Spiceworks Help Desk include ticket collaboration, ticket auto-assignment to designated owners through IT-set "Ticket Rules," the ability to add custom fields on tickets, and ...

The last time we looked at Spiceworks, we were impressed by the small business network management tool’s capabilities, especially given its cost—a big, fat nothing — provided you’re willing to deal ...

Spiceworks users are a loyal bunch, judging by their raves about the open-source IT management software. When we asked IT pros to write in and tell Network World about their favorite enterprise IT ...

A dream come true for admins and managers, the new Spiceworks app provides many of the same great network-management tools as the desktop version. And it's free! Rick Broida is the author of numerous ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk provides simple and affordable ...