CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

BRANCHLAND, W.Va. (WSAZ) - Neighbors in the Branchland area of Lincoln County say they have been without Frontier phone service for more than two weeks, ever since strong storms ripped through our ...

I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

A mild-mannered man named Joe has been a Frontier phone customer for 40 years. When Frontier offered him a great deal to upgrade to their new fiber-optic internet with Voice over Internet phone ...

HARTFORD, CT (WFSB) - Frontier customers say they’ve gone days without service. The internet company says it was a hack that has caused all this frustration. Steps are being taken to bring service ...

Editor's note: Originally published on June 28. The Pennsylvania Public Utility Commission (PUC) plans to hold a hearing on Wednesday in George A. Smith Middle School in Eden Township to gather ...

For six months, Hacienda Heights resident Michael Weiner could not get a dial tone on his landline. He tried to get an answer from his phone company, Frontier Communications, but was told that it was ...