Conflict often creates confusion and seems unmanageable. This one-page worksheet can help clarify thinking and develop options for resolution. Contact the University Ombuds for assistance in using it.

Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation and Conflict Resolution Program at the Fletcher School of Law and Diplomacy ...

Conflict is a natural part of life, but when disagreements remain unresolved for long periods, they can have serious ...

Without a go-to conflict resolution technique for your workplace, two very different individuals may have a hard time communicating while under stress. That's why it's essential for managers and ...

On a campus with more than 30,000 people, we encounter different perspectives, behaviors and beliefs with everyone we meet. Sometimes disagreements can happen as we get to know others—it might be with ...