Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

Meta's AI chatbots are under scrutiny for allowing sexual talk with teens (as the John Cena chatbot, no less). Meta doesn't make money directly from people talking to user-generated AI chatbots.

A popular Chinese AI chatbot snapped at a user over a coding request, prompting an apology from its parent company Tencent.

Elon Musk said xAI's Grok 3 chatbot will be unveiled with a live demo on Monday. In a post on X, Musk called the chatbot the "smartest AI on Earth." It comes after China's DeepSeek sent shockwaves ...

Janet Lam is an AI solutions expert and the founder of Building Blocks Business Planning, helping businesses thrive through innovation. People no longer wait days for replies. They expect answers in ...

Elon Musk's xAI has launched a series of character chatbots — and one of them is geared toward young kids. I wondered: Is this a good idea? And how's it going to work? So I tried it myself. So far, ...

Those posts – which violated Grok’s own acceptable use policy through the sexualization of children – have since been deleted ...