In a pre-COVID-19 world, due to its ability to track client relationships and touchpoints, advisors consistently ranked their CRM as the most important component of their back-office technology suite.

Since its earliest days, the goal of CRM technology has always been to help companies better address customer needs. Over the decades, companies have spent trillions on software, hardware, and ...

Like any enterprise, nonprofit organizations must maintain robust relationships with stakeholders, including donors, volunteers, supporters, and beneficiaries, to survive and thrive and create a ...

Technology leader Paiman Allage is a C-level executive at Aries TCO with 20+ years of successfully delivering intelligent solutions. Customer relationship management (CRM) tools are among the most ...

These industries are driven by a number of market and technological pressures, both. Both the consumer and medical electronics markets continue to innovate and introduce new features and applications.

Cherry Creek Mortgage announced Lisa Gibbs has joined the company as vice president of CRM technologies. As vice president of CRM technologies for Cherry Creek Mortgage, Lisa Gibbs will oversee the ...

Healthcare organizations are following the lead of other industries by adopting customer relationship management technologies to track and improve relationships with their patients. However, those ...

In 2017, Gartner predicted customer relationship management strategy (CRM) would become the largest and fastest-growing software market. Experts were already reporting a transformative culture shift ...

Rule No. 1: The customer rules. Rule No. 2: If you or your company isn’t as responsive as you should be to your customers, see Rule No. 1. Rule No. 3: If your company isn’t putting adequate effort ...