Today, certification news from BCI and Cisco. Today, we have separate certification news from BCI and Cisco. BCI is introducing an exam element to its certification scheme and Cisco updates its CCDP ...

The Certified BPO Master Trainer (CBMT) credential from the BPO certification Institute (BCI) is finally on the horizon and the Outsourcing Professional Certification Council (OPCC) has completed its ...

As more and more Latin American BPO companies enjoy outsourcing opportunities, BPO certifications will soon be available in Spanish. The Human Competence Examination Board of the BPO Certification ...

The BCI has announced that it has been certified as a Great Place to Work, showcasing the contributions it makes to ensuring a positive and engaging workplace for its employees. Great Place to Work ...