Amazon Connect Health uses AI to reduce administrative tasks and improve patient access for health systems like UC San Diego Health.

Amazon Connect Health can help patients schedule appointments as well as assist providers by creating summaries of patients’ ...

AWS is launching Amazon Connect Health, handling patient calls, clinical documentation and billing codes in a new challenge ...

Health San Diego cuts call times 25% using Amazon Connect, improving patient access and reducing call abandonment rates by up to 60%.

Naji Shafi, director of healthcare AI at Amazon Web Services, spoke with MobiHealthNews about the company's new AI offering ...

AWS introduces Amazon Connect Health with AI agents to reduce administrative burden in healthcare - SiliconANGLE ...

Amazon (AMZN) stock gains focus as its cloud unit AWS launches Amazon Connect Health, AI solution for the healthcare sector.

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

The big new at AWS re:Invent this week was Amazon Q. During his keynote to open the event Tuesday, November 28, Adam Selipsky, CEO, AWS unveiled Amazon Q, described as a new type of generative AI ...