Alexa has a new job: hotel concierge. Amazon has launched a version of Alexa for hotels that lets guests order room service through the voice assistant, ask for more towels or get restaurant ...
Amazon and Marriott International have partnered to increase hotel guest access to amenities with Amazon’s Alexa, according to Reuters. Using Amazon’s voice-controlled device Echo, Alexa for ...
Zhang, E. and Zhang, J. (2026) The Rising Influence of Technology and AI on the Hospitality Industry: A Qualitative Review. Open Journal of Business and Management, 14, 456-465. doi: 10.4236/ojbm.2026 ...
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