Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

It wasn’t until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so first.

AI chatbots offer patient support but pose healthcare AI risks including misdiagnosis, privacy breaches, and biased recommendations, demanding oversight and caution.

The MarketWatch News Department was not involved in the creation of this content. Report also sounds the alarm on insufficient planning for systems outages, substandard medical products, missed ...

(KTLA) – A new social network created specifically for AI chatbots has sparked strange – and potentially alarming – behavior among the bots interacting there. According to The Washington Post, citing ...

It might seem that “ChatGPT” is all you ever hear about when discussing AI chatbots, also known as LLMs. As it turns out, that’s reflected in the real world, too. Statcounter, which tracks the market ...

Invest in Microsoft for direct exposure to AI chatbot technology. Consider Alphabet for diversified AI investments including Gemini chatbot. Evaluate Amazon's AI commitment via its investment in ...

The ethics lesson continues. With cash-hungry companies eager to push AI into every corner they can imagine, there are going to be unintended and tragic consequences for some. Especially sad is when ...